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Genesis Casino: In-Depth Review

Genesis is a relatively recent addition to the online casino marketplace and first started operation in 2018. The website is based in Malta and is licensed by the Maltese gambling authority, which is a fairly standard setup for online casinos which target the European market. As a start-up casino that doesn't have some of the legacy issues faced by its competitors, it has been able to design a website that showcases its games and provides an excellent experience for its players.

However, there are a few issues that stem from its relative youth, such as the fact that mobile apps for iOS or Android are simply not available yet.

This and more we will take a look at below in our fresh review of Genesis Casino UK.

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Pros
  • Massive welcome package
  • Plenty of games
  • Great live dealer section
Cons
  • No 24/7 support

Genesis Casino Quick Facts

Established2018
Number of Games770+
Live CasinoYes
Minimum Deposit£10
VIP ProgramYes
All Casinos We review Are
Licensed
Fair
Audited

Genesis Casino Info

Name

Genesis Casino

Established

2018

Website URL

www.genesiscasino.com

Headquarters

Malta

Minimum Deposit

£10

Wagering Requirements

40

Deposit Methods

Visa, Mastercard, Skrill, Neteller, Trustly, Bank Transfer, PaySafeCard, Visa Debit, Visa Electron, Zimpler

Support Options

Live Chat, Telephone & Email

Gambling License

Malta License

Introduction

As a European based casino operator, it sticks fairly rigidly to the best practice guidelines that are used by most casino companies based in the region. It is easy to limit your deposits, or even exclude yourself entirely from playing at the casino, making it easy to dip your toe in the water and enjoy the games that are on offer, without having to worry about becoming addicted to the games or losing a significant amount of money by playing.

As a European based casino operator, it sticks fairly rigidly to the best practice guidelines that are used by most casino companies based in the region. It is easy to limit your deposits, or even exclude yourself entirely from playing at the casino, making it easy to dip your toe in the water and enjoy the games that are on offer, without having to worry about becoming addicted to the games or losing a significant amount of money by playing.

Finding the Best Genesis Casino Bonus

The first time you start to play at a new online casino, you're generally in a commanding position, as you'll be able to take advantage of sign up offers and bonuses which are not available to existing players at the casino. While the types of offer that Genesis Casino runs do vary from time to time, in general, the sign-up bonus comes in the form of free spins on some of its most popular slot machine-based games.

The terms and conditions that Genesis imposes on its free spins offers are unfortunately fairly arduous, even by the standards of these types of promotions. For the 300 free spins on Starburst offer which was running when this review was written, the free spins were credited at a rate of 30 per day for the first 10 days of the user's membership, meaning that it was not possible to merely sign-up and use all of the free spins at once, before moving on to another website. There was also a £10 minimum deposit requirement to take advantage of the bonus, (this is actually fairly reasonable by the standards of these offers). The worst part of the offer was the harsh wagering requirements. Winnings had to be wagered 40 times before it was possible to withdraw them from the casino. In short, this makes it incredibly difficult to profit from any of the free spins offer, as there is so little chance of actually holding on to your stake.

This doesn't mean that you should ignore the casino welcome offer if you like the look of Genesis Casino. It is an excellent way to get to know its games, and the way it works, and the fact that the bonus continues to credit over many days could actually be an advantage to you if you plan to dip into the casino regularly. Nevertheless, it's probably not a reason to choose the casino over any other, if it's not already appealing to you. Pocket the bonus, use it to have a few free spins on a favourite game, and then move on to the types of games which are really of interest to you.

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What Games Are Available on Genesis Casino?

You're not going to be short of things to do every time that you log into the Genesis Casino or fire up the app. There is a vast range of thrilling games available, and new ones are added to the collection regularly. Unlike many casinos that put their slot machine games front and centre, and make only a fairly token effort when it comes to roulette and other tabletop games.

The total quantity of games on offer is enormous, with over 1300 options available to players, one of the most significant number of games offered by any online casino. Genesis isn't only about quantity though; while there are a few space fillers in there, in general, the games on the website are very high quality. The tabletop games, in particular, are a notch above some of the other sites, which only play lip service to some of the alternatives.

Genesis Casino doesn't partner with one particular casino software company, which means that you will find a range of games from different providers on offer. Some of the companies whose games you will find on the Genesis Casino website include Nyx Interactive, 888 Gaming, Skilzzgaming, Play’n GO, Yggdrasil, NetEnt, Quickspin, Evolution Gaming and The Stars Group. This adds up to a considerable total of games for you to play, with slot favourites such as Jimi Hendrix, Koi Princess and Goldilocks.

Trust us, you will never run out of things to do, or new games to try, while you are playing here.

Live Games on Genesis Casino

As well as the usual selection of fixed odds games, you will also find online live blackjack, roulette and poker games on Genesis Casino, which are provided by many gaming networks. While the fact that there are several different versions of a live poker game may feel confusing if you are new to the world of online gaming, it actually means that there will almost certainly be a game that suits you, in terms of player level and timing.

Live gaming is an excellent example of where the Genesis Casino decision to have the broadest possible gaming catalogue really comes into its own. As the operators who run these games span the time zones of the world, there will almost always be a game available, and you won't always find yourself having to join a long and complicated tournament to play a quick game of poker. This is a significant advantage of the Genesis setup compared to some other sites.

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Table Top Games on Genesis Casino

Of course, if you would rather play a fixed odds games in your own time, that is an option as well. The tabletop games on Genesis Casino are provided by several operators, and while the underlying game mechanics do not vary that much, the style and presentation of the games certainly do. If you are a massive fan of a particular tabletop game, then we would recommend that you take a little time out of your schedule to play many different options to see which one suits you best. Some games are simple and let you start playing your hand very quickly, whereas others prefer to load up on visual spectacle and theming. Different games will suit different players, so take a little bit of time and work out which one is right for you.

Slot Machine Games

While the card and tabletop game selection is better than many competitors, the heart of Genesis Casino, like nearly all of its competitors, lies in its slot machine games. The scale of the selection on offer to players is simply mind-boggling and, this could present a problem to a new player. There is no curation, and nothing to point you towards a particular game to try out, beyond whichever one is being promoted with free spins when you first sign up to the casino. This can make it hard to get started if you're a new player who hasn't played online before.

This is a slightly unusual approach for Genesis to take, given how much effort they have put into building a simple and approachable site for new players. As with the mobile app issues, this may merely be a question of time, and something that Genesis is looking to fix once they have squashed some of the most significant problems on their site, such as the lack of a mobile app. We would expect curation to be something that the site continues to work on in the coming days and weeks.

Once you have decided what kind of slot machine game is right for you though, you will never run out of options. You will find everything here from simple one-armed bandit games to much more complex gambling operations, where the initial spin is only the start of a turn that could last for 10 minutes or more, depending on how the game progresses. Almost every region on earth seems to be represented through a themed game, as is practically all the animals, people, and basically everything else that you could base a theme on. Thrilling graphics are certainly at the forefront at Genesis Casino.

Even if you think that you have found a favourite game, keep an eye on the catalogue as things tend to be updated on a regular basis, and the number of games is continually rising (there were 717 slot machine games at the last count, but that number has simply exploded since the site first went live).

VIP Programme

While it is not advertised to regular players, reports do indicate that Genesis Casino operates a very generous VIP programme for the players who use their site most often. This is a serious loyalty tier though, and you're not going to get there by merely having a flutter once in a while. Once you are in though, you've got plenty to look forward to. Reports that we have seen suggest that you will be in with a chance of taking luxury holidays, meeting some of the world's biggest celebrities and being invited to play at some of the most luxurious casinos in the world, with all of the VIP perks which you would expect. Don't count on being offered access, but it's something to keep in mind if you're thinking of dedicating serious time to your online gaming; it’s worth comparing these offers with what other casinos have available before you decide where to play.

Community Features

A few of the live games on offer feature chat facilities, but in general, there isn't much of a community focus on the website. If you want to find out more about what's happening on Genesis, keep track of new games as they are launched and get to know some of your fellow players; your best bet is to follow the casino's social media pages. These are reasonably active and are updated regularly. You'll also be able to meet other gamers in the comment sections, and swap tips and strategies for the games that you are playing.

Security and Licensing

Genesis is based and registered in Malta, which is a fairly standard setup for casinos that operate across the European Union. It also uses 128-bit SSL security to protect its website. This is active on all pages, not just ones where you are depositing or withdrawing money and sharing your financial details. This means that there is a good level of security in place compared to some other websites, which tend to have lax systems in place.

Depositing Money to the Casino

Genesis makes it easy to deposit money to your account, and there are a wide range of payment options available. As well as accepting Visa and MasterCard credit and debit card, the website accepts Neteller, Paysafecard, ecoPayz, Trustly and Skrill. If you're playing on your mobile phone, you even have the option of charging your deposits to your phone bill in certain markets. The only major payment service that seems to be lacking at the moment is PayPal. There is no word on when PayPal support is likely to become available, so it's worth keeping an eye on this, if it's your preferred method of payment.

Withdrawing Money From Your Account

The issue of withdrawals is where we come to the first widely reported issue with the Genesis Casino. While some players say that they have had no problems with withdrawing money and that their winnings have shown up in their account in less than the promised 48 hours, others have reported significant problems. These have ranged from their withdrawals taking far longer than promised, to transactions simply not arriving in their online wallet or bank account, when they have been promised that the money has been sent.

These reports aren't significantly worse, or more numerous, than other casino operators, and there are clearly a large number of players who are able to use the site without any problems. However, if having fast access to the money that is in your account is particularly important to you, then it might be worth considering other sites. It is also worth noting that Genesis has a customer service function that seems to be relatively on the ball, and responds to any issues reasonably quickly. This means that if you do have any problem, it shouldn't take long for you to get in touch with someone who can help to put things right for you.

Playing on Your Mobile or Tablet

One of the significant advantages that come from the relative youth of Genesis Casino compared to some other operators, is that it is able to be a genuinely mobile-first online casino. So far, this has only come in the form of a website that works well and looks great on mobile devices. Oddly, apps for iOS and Android devices are not mentioned anywhere on the site. On the one hand, this may be understandable enough since they are a relatively new player in the market, and may just not have had the time required to put an app together. On the other, as an operator that presents themselves as a modern provider that understands the needs of gamers in 2019, it is surprising that they have not opted to prioritise the development of a mobile app. Therefore, at the moment, the playability of the casino's games really depends on the developers and the type of device you are using. If you are playing on an Android tablet that supports Flash Player and has a relatively large screen, then the odds are, that you won't encounter any significant problems. Try to do the same thing on a small iPhone though, and you may find that you have a little bit of a battle on your hands.

This situation is likely to improve as casino software developers start to focus more and more on mobile playability when they're developing new games, or once the Genesis Casino finally manages to build a new app. At the moment, however, it may be worth waiting a few more months before getting a Genesis Casino login if you're planning to do most of your gaming on your mobile device.

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Protecting Players and Managing Your Money

Playing casino games online can be great fun, but of course, there can be a significant risk of losing a considerable amount of money if you aren't able to control your play and gamble more money than you can afford to. Luckily, Genesis Casino has many measures in place that can stop you from doing this, and ensure that you continue to have a good time while you play.

The first of these is a deposit limit. You can choose the maximum amount of money that you are able to deposit into your account each month. Once you reach this amount, you won't be able to add any more unless you change this setting. Changing the setting requires you to go through a waiting period before you are actually able to add any more money to your account, which is an excellent failsafe that prevents you from making any rash decisions.

The most extreme form of protection is self-exclusion, which allows you to bar yourself from using the casino either permanently or for a certain amount of time. You can also prohibit your bank account or credit card from being used on the casino, which means that you will be unable to set up a new account to get around your self-exclusion and continue playing.

Overall, Genesis Casino follows the European industry best practice when it comes to managing gambling problems, making it a safe place for all sorts of people to play, even if they are susceptible to issues.

Overall, Genesis Casino provides an excellent online playing experience, in particular for players who are new to the world of online gaming. If you've never played online before and want to pick a casino that offers you a massive variety of games and makes it easy to play on several devices with an excellent customer support system, then you could do a lot worse than to select Genesis.

There are still a couple of issues to be ironed out, though that may be enough to stop seasoned players of online games from committing to this platform. These two major ones are the issues there have been with timely payouts and the lack of support for iOS and Android devices. The odds are that these are only teething problems that will be solved over the coming weeks and months. However, if you have another casino that you are already happy with then, you might want to keep playing there for a little bit longer, before you make the switch and take a proper look at everything that the Genesis Casino has to offer.

All in all, we would definitely recommend taking a look at this site if you are looking for a long-term option. It's not somewhere that you're going to rinse the bonus offer and never come back, but if you are looking for a well maintained, easy to use and fast-growing site with good user safety options and a stronger user support system, then you could certainly make far worse choices. Even if it's not right for you now, keep an eye on Genesis Casino as it grows.

Genesis Casino Reviews by Players

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1 Comments

Axel Halm says:
What is the best Genesis Casino Bonus code?