Responsible Gambling in the UK

Welcome to GambleGenie’s Responsible Gambling page which aims to deliver professional advise. We care about our readers and want to make sure that any time spent on this website stays fun. Online gambling should always be within your means and not negatively impact you financially or socially.

With the emergence of online gambling and the vast increase in mobile phone usage, betting online has become more accessible than ever. Although it is convenient to have access to betting 24/7 via a myriad of devices, it can sometimes be challenging to control our spending.

It is of crucial importance to us that you comprehend and see gambling online as fun and treat it as such.

As players ourselves, GambleGenie has developed an ideal guide on how to keep gambling and your spending under control. This was created based on the recommendations set up by the UK Gambling Commission.

It is for this very reason that we have created a page that aims to guide you and advise you on how to keep on playing safe.

Tips & tricks on safe online gambling

  • Opt-out of any promotional material such as emails and text messages
  • Keep your children away from any gambling activity
  • If you start experiencing regret or lose control, self-exclude
  • If you feel you are prone to addiction, avoid access to mobile casino apps
  • Get in touch with gambling addiction organisations to help you set up self-exclusion

Since licenced casinos work closely with gambling authorities, they have to by law offer the possibility of self-exclusion or permanently closing your account. You will be given the option to either self-exclude for several days, months or years, or else, the possibility to permanently shut down your account.

We always recommend that you set yourself boundaries, in terms of win and loss limits so you can have more control over your spending and protect your bankroll. This is done in a bid to create a healthy relationship when it comes to gambling.

It is also of utmost importance that you keep any young children away from gambling. Since plenty of online slot games are cartoonish, they can be quite appealing to your young family members. Pay special attention to games that be particularly interesting to children such as online bingo, slot games and colourful jackpot games. Most importantly, if you are going to gamble, do so privately away from young eyes.

Even though technological advances have given us more access to stay connected with the world, try to avoid having mobile casino apps installed, especially if you let your kids play with your phone. Although they are convenient if you feel that you might be developing a gambling addiction, by all means, uninstall them. Mobile casino apps can be increasingly tempting and will send you regular notifications, which might be a little hard to resist.

If you are or know someone who might be struggling with gambling addiction, we recommend you get in touch with a reputable UK organisation to assist you.

UK Gambling Addiction Organisations

Since all UK online casinos are required by law to be licensed by the UK Gambling Commission, every operator must collaborate with one or more of the below organisations. These companies guide new casino sites in the UK and ensure that regulations set by the UKGC are followed and enforced, especially when it comes to gambling addictions and assisting players on finding the right help.

Check out the below list for contact information.

Be Gamble Aware


Phone: 0808 8020 133

Address: 7 Henrietta St, London, WC2E 8PS

Gamblers Anonymous


Email: [email protected]

Address: Intake Wellness Centre, Doncaster, Rotherham, DN2 6PL

Gambling Therapy


Email: [email protected]

Address: 47 Maugham Street, Dudley, West Midlands, DY1 2BA, UK



Email: [email protected]

Phone: 0808 8020 133 – 020 7801 7000

Address: 2nd Floor, 7-11 St John's Hill, London, SW11 1TR

UK organisations that assist you with debt issues

Although we all have to deal with debts at some point or another in our life, when it comes to gambling, the problem can be exasperated and pushed to new levels. Persons suffering from gambling addiction, often suffer from intense remorse and unexplainable guilt towards their respective families and important people in their lives.

Out of shame, many are pushed to borrow and gamble more money in a bid to cover and hide their debts. It is important that you recognise gambling addiction as a severe illness, and it should be treated as such.

Players who are struggling with gambling-related debt problems can now seek assistance that should hopefully lead them on the right path to recovery.

Debt Advice Foundation


Phone: 0800 043 40 50

Address: 1 Anchor Court, Commercial Road, Darwen, BB3 0DB

Debt Support Trust


Email: [email protected]

Address: Claremont Office, 112 Cornwall Street South, Kinning Park, Glasgow, G41 1AA

National Debt Line


Phone: 0808 808 4000

Address: Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, B16 8TP

Step Change


Phone: 0800 138 1111

Address: Wade House, Merrion Centre, Leeds, LS2 8NG

Key tools to control your gambling addiction

The change has to come within, and some organisations are helping players getting there-and-then solutions to their gambling addiction, thanks to tools that help prevent gambling from spiralling out of control.

One prominent tool in the UK is GamBlock which offers you a way to control the time you spend gambling online as well as any money you spend. This tool applies analytical data to block sites further to give you better control. It is also available on mobile and tablet devices.

Another essential tool is Count Me out, which is a database that actively excludes you from gambling activity. If you are genuinely struggling with gambling addiction, this is a great tool and should keep you away from gambling. You will have to provide your ID and personal information, to be listed on the database above.


Count Me Out