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The iGaming market is packed full of operators, from established international brands to ambitious startups that are looking to build their own loyal consumer base.
This means that whilst some casinos are better-resourced and capable of delivering a superior user experience, there are others that continue to improve and compete on a relative shoestring.
Guts Casino definitely belongs to the latter category, as despite being launched back in 2013 it’s not backed by a publicly traded company or an international brand. Whilst it may be at a disadvantage in some respects, however, it continues to deliver a fun and rewarding casino experience that packed full of innovative games, generous promotions and payment options.
In fact, Guts was even accredited as being the best operator by CasinoTopsonline.com back in 2017, highlighting just how popular and revered it has become during that last few years. It’s reputation amongst players is certainly impressive, whilst the operator has also migrated from its EveryMatrix platform to establish its own software, infrastructure and licensing agreements.
But where exactly does Guts stand in the pantheon on online casino operators? Let’s take a look:
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Getting Started with Games and Bonuses
Like most new and independent casino operators, Guts has sought to incentivise new customers with a series of lucrative promotional offers and welcome bonuses.
At the same time, the brand also offers a range of additional promotions targeted at existing players, ensuring that customers are compelled to remain loyal over a concerted period of time.
But how exactly does the Guts welcome bonus stack up, and what are the terms and conditions associated with this offer?
What’s in the Guts Welcome Bonus?
The current bonus available through Guts is certainly impressive, with the operator offering a 200% deposit match up to the value of £100.
This is available to all new players who credit their account with a minimum amount of £10, whilst there’s no necessity to opt-in to receive the bonus.
As if this wasn’t enough, Guts are also offering 100 free spins to new players, which can be deployed on the popular slot game Vikings. This part of the bonus is awarded over the course of five days, with 20 free spins issued to your account during each 24-hour period.
As ever, there are some terms and conditions attached to this welcome bonus, and we’ll explain these further below. However, this remains a relatively generous promotion and one that offers genuine value in the real-time marketplace.
Are there any other Promotions Available?
All casino operators reserve their most lucrative promotions for new players, but Guts has at least continued to offer incentives to its existing customer base. This reflects well on the brand, particularly in an industry where companies are increasingly obsessed with increasing their market share.
One of the most compelling of these promotions is the Guts Blackjack Boost, which allows players the opportunity to top up their table winnings in cold hard cash every single day. This bonus has a maximum value of £400, whilst it’s scheduled to run every day between now and May 31st.
This bonus essentially rewards players as they embark on a winning run, with two consecutive blackjacks awarding a sum of £20. Three straight blackjacks will earn you £200, whilst landing four in a row will trigger a reward of £300. If you’re lucky enough to win five straight blackjacks, you’ll earn a staggering £400 boost to your account!
You can win one cash prize each day as part of this bonus, whilst Guts will pay out on the most consecutive blackjacks that players are able to land every 24 hours. So if you’ve got the guts and the desire to try your hand at table games, this operator will make sure that it’s got you covered.
What are the Terms and Conditions of the Welcome Bonus?
Now we come to the terms and conditions that underpin the Guts welcome bonus, which help us to at least put this promotion into some form of context. There’s a couple of particularly important terms to keep in mind too, aside from the minimum deposit amount of £10.
All portions of the welcome offer are also subject to wagering requirements of 30-times the total value of the bonus, and failing to comply with this condition will prevent you from withdrawing any winnings. So, if you credit your new account with £10 and receive £30 under the terms of the offer, you’ll have to wager £900 to access your earnings.
You’ll also need to note that any deposits made through Neteller, Skrill and the Paysafecard are excluded from the welcome bonus. So, although you’re perfectly free to use these methods to credit your account, you won’t be eligible to receive any bonus funds.
In terms of 100 free spins, Guts have imposed a maximum single bet of £5 whenever the bonus is active. You’ll also have 24 hours to claim the 20 spins that you receive each day, and a further 72 hours to play these in full. Overall, different games contribute variable percentages towards the wagering requirements, and you can review this information in full here.
What Games are Available to Players?
Whether you’re a serious or casual gambler, the range of games available through an online casino remains an extremely important consideration. After all, this will have a key bearing on the return-to-player (RTP) rate that you can expect, whilst it also has a direct impact on the overall user experience.
Fortunately, there are hundreds of games available at Guts casino, including a little over 300 slot titles. These form the vast majority of the operator’s games’ library, and the number includes incredibly popular slots like Gonzo’s Quest, Starburst, The Finer Reels of Life and the aforementioned Vikings.
For those of you with a penchant for table and card games, there are currently 17 iterations of blackjack, roulette and baccarat available. The former game is particularly well represented, with variations such as Pontoon and Super 7 Blackjack offering tremendous diversity to Guts’ players. You can also play Roulette Pro here, along with iterations of craps, progressive red dog and Casino Hold ‘em.
There are also eight progressive jackpot games and six video poker titles in the Guts’ library, including single and multi-hand variations which combine generous paytables with excellent gameplay. The casino’s live platform is also powered by Net Entertainment, who provide an experience that’s optimised for mobile and arguably the best for individual users.
Is there a Mobile Version of the casino?
Despite having traded for nearly six years now, Guts has yet to design native apps for use on Android, Windows and iOS handsets. Instead, the operator’s website benefits from the principles of responsive design, meaning that it will intuitively adapt to suit different devices including laptops, smartphones and tablets.
Aside from negating the need to download any accompanying software, this also enables players to enjoy a similar user experience whether they access Guts through a computer or handheld device. So, players can access the vast majority of the Guts’ games’ library whilst on the move, with more than 400 titles currently on offer.
In fact, all you need to access Guts on your phone or tablet is a secured Internet connection and an updated mobile browser (namely Chrome for Android and Safari for the iPhone). This will provide with instant access to Guts’ stylish and intuitive interface, which is characterised by a stark black background and bright carousel banners.
These factors combine to create an immersive mobile experience, and one that is powered by 20 established software houses. Impressively, Guts also offer their full library of live games to mobile players, meaning that you can compete for relatively large cash prizes in real-time and whilst on the move!
“Guts has always been one of the best casinos and it offer a good payout of more than 97%. There’s also a list of great software providers, as well as fast download and rapid payouts.”
What Payment Options and Currencies are Available?
No review of this type is complete without assessment of the available payment options, which has a huge bearing on your experience as an online casino player.
In some respects, it can be argued that Guts falls a little short in this department, as it offers a restricted range of withdrawal methods that pales in comparison with those provided by its rivals.
However, there are numerous ways in which you can credit your account as a player, whilst the operator is also renowned for completing relatively quick transactions. Let’s explore this a little further.
What’s the Maximum Withdrawal?
It’s also fair to say that Guts has a progressive outlook when allowing players to access their winnings, as they remain one of the few operators to have removed all withdrawal limits. Whilst this isn’t a universal option amongst betting brands, it contributes to the type of fair and player-centric experience that gambler crave.
As we’ve already said, however, there’s a restricted range of withdrawal methods available to players, with just five currently listed on the site.
These include the traditional bank transfer, which typically takes up to three working days to complete from the time that it has been processed internally.
Other withdrawal options include e-wallets such as Neteller, Visa, Skrill and WebMoney, which typically process payments within 24 hours (including pending time of between two and six hours). Neteller provides particularly quick withdrawals, with payments processed within two hours on average through this platform.
What’s the Minimum Deposit?
In order to qualify for the Guts welcome bonus, you’ll need to credit your new account with a minimum of £10. This is also the minimum requirement for all subsequent deposits, whether you’re looking to become eligible for a particular promotion or not.
In total, there are a hefty 17 payment options that can be used to credit your account, including bank wire transfer. Deposits of this nature usually take up to three working days to process, and those completed prior to the weekend may take up to five days in total.
All of the other deposit payment options typically allow for instantaneous transactions, including MasterCard and Visa. As for e-wallets, you can credit your account using an array of different platforms, namely EcoPayz, Neteller, Paysafe Card, Ukash, instaDebit, iDEAL, Sofortuberwaisung, POLi, Euteller, Trustly, Skrill, UseMyServices, WebMoney and the PayPoint Card.
Just keep in mind that deposits made through Neteller, Skrill and the Paysafecard will not qualify you for the operator’s current welcome bonus, although this may change in relation to future promotions.
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What Currencies can you use?
From its Malta base, Guts has earned licenses in three unique jurisdictions and continues to build an international player base. To achieve this, it allows players to wager using eight different currencies, including staple options such as the Euro and the British pound.
You can also gamble using Canadian, New Zealand and U.S Dollar, along with the Danish, Norwegian and Swedish kroner. This selection may increase in the future, but even now it offers considerable flexibility to players from across the world.
What’s the User Experience Like?
They say that not every online casino has been created equal, and this is usually borne out by the user experience available to players. In the case of Guts, there are once again pros and cons associated with the user experience, but overall the operator delivers a safe, diverse and ultimately rewarding casino platform.
So, although there’s no discernible rewards program or VIP membership structure, the site’s growing games’ library features an diverse range of low and high variance titles to suit players of all descriptions. From classic, three-reel games like Fruit Slots and jackpot titles that pay out £500 to the Mega Fortune slot (which regularly has a progressive pot of over £2 million), there’s something for everyone at Guts casino.
Similar, Guts constantly strives to enhance the user experience by running regular and recurring promotions, many of which are targeted as specific days of the week. They also allow players to use a “Double” code for a limited period of time, which enables them to win 40% on a deposit up to the value of £40. This delivers constant value to customers, which is crucial for brands competing in a competitive space.
Guts also offers a sportsbook too, which provides a more enriching user experience that taps into the fact that individuals who bet on sports are around 3.2 times more likely to wager on casino games. This allows you to bet on a wide range of sports and market, and whilst there’s no live streaming app as yet the operator does provide regular updates and notifications through its interface.
What Game Providers are here?
As we’ve already touched upon, there are around 20 software houses represented on Guts casino, including a diverse mix of established developers and those who are relatively new to the iGaming space. This contributes to a well-balanced games’ library, which manages to appeal to a broad player base.
Net Entertainment (or NetEnt to you and me) is the primary developer here with this well-known brand providing the operator’s core software, a huge range of sites and the live casino experience (in conjunction with market leaders Evolution Gaming). Net Ent also provide the bulk of the operator’s progressive jackpot games, including the aforementioned Mega Fortune slot.
Guts’ library of more than 300 slot games also features a number of different developers, however, including Microgaming, Betsoft, Thunderkick and Quickspin. Respected software houses like Elk Studios, Red Tiger Gaming and IGT are also well-represented, helping Guts to offer some of the most iconic slot titles in the marketplace.
By also partnering with lesser known development teams, Guts have enriched their games’ library further and stolen a march on some of their rivals. Ainsworth Gaming Technology (AGT) is one such supplier, which is fast developing a reputation for the delivery of immersive and interactive slots
How Easy is the Site to Navigate?
In simple terms, the Guts casino leverages tried-and-tested design principles to aid navigation, and there’s no doubt that players can seek out their favourite games and account information with relative ease.
So, although the operator should focus on improving the loading speed of landing pages (which regularly exceeds four seconds), the casino is easy to use and offers a simplified consumer journey.
This starts with a stylish and eye-catching home page, which features a striking black backdrop and high resolution imagery to promote its real-time bonus options above the fold. When you scroll down, you’ll also notice a sticky horizontal menu at the very top of the page, with provides easy access to the site’s various verticals alongside the registration and login pages.
This bar also features a search bar, which enables you to seek out specific titles in a couple of clicks. As you scroll down, you’ll see that the site’s range of games is clearly categorised and presented neatly against a clean white backdrop, and overall this contributes to a slick and visually impressive design that’s incredibly easy to navigate.
What’s the Instant Play Feature Like?
One of the potential downsides to instant play casinos is the software and hardware requirements needed to optimise the quality of gameplay. These vary from one casino to another, but in the case of Guts you’ll need to tick a number of boxes if you’re to get the most out of the platform.
One of the first things you’ll need is the Flash player version 11.3 or above, whilst this must also be enabled on your device. Ideally, you’ll also need up to 1GB or RAM available to enjoy fluid and seamless gameplay, along with a minimum screen resolution of 1280x800.
If you’re using a Windows device, it’s also recommend that you use Microsoft Operating Systems Version XP SP2 and above when accessing the Guts casino. This should help to optimise the quality of your user experience, whilst ensuring that you avoid any unexpected buffering or sudden losses of connectivity.
On a final note, it’s worth accessing the Guts casino through a secured WiFi connection wherever possible. You can also use a 3G or 4G connection when wagering on the move, but try to avoid using unsecured or public networks as these may put your data at risk.
What Type of Return is Available to Players?
We spoke earlier about Guts’ penchant for providing both low and high variance games, and each of these will deliver variable RTP rates. Overall, however, the casino boasts an extremely competitive RTP rate of 97.20%, which is indicative of a site that provides frequent base game wins to its players.
This impressive RTP rate is best reflected by the site’s range of classic and video slots, with the former providing returns of between 92% and 98.50% overall. Similarly, video slots deliver an average RTP rate of between 94% and 98.50%, which is impressive when you consider that this genre includes high-variance titles like Mega Moolah (which provides an average RTP rate of 88.12% but can make players millionaires in an instant).
The casino’s table game genre also provides competitive payouts, with roulette iterations contributing an RTP rate of between 97.30% and 99%. In contrast, blackjack pay out between 97% and 99.58% on average, which in turn translates into a minimal house edge for the operator.
We were also impressed by Guts’ selection of video poker titles, which boast incredibly generous RTP rates of between 97.97% and 100% overall. This is ridiculously high, and it provides the type of certified gambling experience that’s hard to find online.
Customer Support with Guts
Guts is also renowned for offering an excellent level of customer service, even though players aren’t able to contact the team by telephone. Instead, they can get in touch via email, live chat or writing a letter, whilst in some instances it’s possible to request a call back from one of the team.
In terms of email, you can make contact at [email protected], and this is widely considered to be the most reliable support channel provided by Guts. In fact, you can typically expect a response to your query within 24 hours, although we’ve seen the team get back in touch within a matter of minutes on occasions.
In terms of the live chat feature, this is constantly available to players whether they’re logged into the site or not (although you’ll have to provide details such as your name and email address before being connected to an agent. You can access this by clicking through the floating envelope icon that appears in the bottom right-hand corner of every landing page, meaning that help is never more than a moment away.
The live chat feature is also available in five different languages, namely English, Finnish, Swedish, German and Norwegian. If you have a small or relatively simple query, you could also review the Guts FAQ page located in the bottom left-hand corner of the site’s homepage.
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Is the Site Secure and Well-designed?
As an online casino player, you’re also likely to be concerned with the an operator’s level of security. Similarly, you’re likely to be attracted to casinos that are bright and well-designed, so brands that tick both of these boxes will have a distinct edge over their rivals.
But how does Guts measure up to these metrics, and is the casino fully legitimate? Let’s take a look!
Is Guts Safe?
Let’s start by putting your mind at rest; Guts is a secure online casino and one that’s fully trusted and reputable. At the heart of this is advanced 128-bit SSL encryption, which is provided by GoDaddy and capable of protecting your personal and financial data sets.
Aside from this, Guts have also followed the tried-and-tested path of guaranteeing the protection of minors, by using advanced algorithms and robust verification measures. The site’s parent company (the Gaming Innovation Group) have also made self-exclusion and customisable activity limitations available to players, enabling you to tackle any problem behaviour proactively and head-on.
Guts also takes the concept of responsible gambling extremely seriously, and this is embodied by the number of partnerships that the operator has with various problem gaming organisations. These include Gamblers Anonymous, Gambling Therapy, Be Gaming Aware and Game Care, and these alliances reflect well on Guts and its casino platform.
The only slight downside here is the lack of external RTP analysis, which means that the return advertised by the operator has not been publicly audited. However, each of Guts’ games is published alongside its individual RTP rate, and this can help to inform your selections over time.
The Guts Casino Licensing
As we mentioned earlier, Guts is currently licensed to operate in three different jurisdictions. These include an accreditation from the Malta Gaming Authority, which is necessary given that the casino’s parent company is currently based in the former British overseas territory.
Guts are also licensed to operate by the Swedish Gambling Authority, whilst it’s also fully accredited by the UK Gambling Commission. It’s license number with the UKGC is 39575, and you can review the full details of this here.
How Does the Site Look?
Although we may have expressed frustration at the site’s loading time, there’s no doubt that Guts’ online casino is attractive and eye-catching. The contrast between the black and white backdrops and high resolution imagery is particularly impressive, and it certainly helps the site’s library of games to pop.
We’re also impressed by the casino’s use of colour, with bright green hues and bold reds really helping to bring the Guts experience to life. It’s the strategic use of colour that really sets Guts apart, however, with a stunning green backdrop used to highlight the welcome bonuses call to action and create a genuine sense of excitement.
The same colour is also used to highlight the “Create Account” tab on the sticky menu in the top right-hand corner of the homepage, and this certainly succeeds in capturing the attention of customers and shaping the journey that consumers take when they first land on the site.
There’s also a strong emphasis on using images of people and dealers to promote the casino’s table games, and this certainly adds a unique dimension to the design of the platform. The cartoonish graphics associated with the slot games on offer is also extremely well-presented, and once again the use of colour here has a positive impact in the minds of consumers.
The Bottom Line
Whilst Guts cannot really lay claim to being the best online casino in the iGaming market, it is by no means the worst either. As a result, it sits comfortably in between these two extremes, as it continues to provide a secure, reliable and fun experience that appeals to both casual and serious gamblers.
- AN EXCELLENT MOBILE CASINO PLATFORM
- A LARGE NUMBER OF DEPOSIT OPTIONS
- OUTSTANDING CUSTOMER SUPPORT AND WITHDRAWAL TIMES
It certainly ticks all of the fundamental boxes you’d expect from an online casino platform, from the use of 128-bit security to the delivery of excellent customer support and rapid withdrawal times.
These provide a foundation on which the operator has continued to build, which is just one of the reasons why it’s performed so consistently since its inception in 2013.
There are clear ways in which the operator can improve, of course, as whilst the games’ library is extremely diverse its considerably smaller than many of the market leaders. The site also needs to focus on improving its loading time and the range of withdrawal methods on offer, as it’s important that players are able to access their winnings quickly and easily.
Still, these flaws should not distract from the overall quality of Guts online casino, or the way in which it has competed with more established rivals during the last five years. So, it’s definitely a casino that we’d recommend, whether you’re a novice gambler or one in search of high-variance and progressive jackpot games!
Guts Casino FAQs
Can I deposit to an account that is not in name?
No. All deposits must be processed to an account that is in your name.
Is my personal information safe at Guts.com?
Yes. All your communication between your web browser and the casino is safe and protected.
What is the minimum I can deposit/withdraw from Guts.com?
It depends on your preferred banking method. Head to the Payment page, where you will find specific guidelines on minimum deposits and withdrawals.