Mr Green Casino Review

MrGreen Casino is renowned as one of the coolest and most popular contemporary brands, and one that has been attracting a great deal of attention recently.

High street operator William Hill recently acquired Mr. Green’s parent company MRG, for example, while the operator also went live with IWG’s vast games portfolio following an integration through SG Digital’s Open Gaming System (OGS).

These developments highlight just how much Mr. Green’s casino has evolved during the last decade, since being founded in 2007 and launched on the market a year later.

In this review we are looking at what makes Mr Green Casino such a behemoth in the online casino world.

Introduction

The brainchild of Fredrik Sidfalk and Henrik Bergquist (who had previously founded the successful iGaming firm Betsson) and marketing guru Mikael Pawlo, Mr Green Casino became one of the first operators to offer a diverse range of games from a number of different and independent development teams.

Not only this, but the operator also broke the mould by being one of the first to eschew online sports betting and focus solely on virtual casino gameplay. This unique approach enabled Mr Green to become a market leading online casino, and it has maintained this hard-earned reputation to this day.

In this review, we’ll delve a little further into the award-winning Mr Green platform, while asking what you can expect as a new player registering with the site.

“Great games, excellent customer service. Thanks for the great fun Mr Green!”

What’s in the Mr Green Welcome Bonus?

At present, Mr Green is offering a 100% first deposit match up to the value of £100 for brand new players. This is available to all registrants who credit their new account with a minimum deposit of £20, with the bonus essentially doubling your bankroll before you’ve spun a single wheel.

Once your deposit has been confirmed, Mr Green will also credit your account with 200 complimentary spins. These can be used on any game that’s included in the sites’ “Welcome Offer” selection, namely Starburst, Asgardian Stones, Gonzo’s Quest, Finns & the Swirly Spin, Aloha or Fruit Spin. Each spin has a value of £0.10, with a maximum wager of 8 / 0.50 available to players.

The terms of the welcome bonus also dictate that you can claim an additional 20 free spins for five consecutive days once you’ve registered. This means that you’ll be able to claim a hefty 200 free spins overall, which is not to be sniffed at if you’re a fan of online slots (and the statistics suggest that there’s a few of you!).

Mr Green Free Spins

The free spins bonuses at Mr Green will entice those who are fans of slot games. After their first deposit, players can unlock 200 free spins. They are also eligible for five days of bonus spins. In this deal, they get 20 spins for free every day, until the fifth day ends.

These offers only apply to new players, who make an initial deposit and place a wager of over £20. They must do this on the slot game section of the site.

Players should be aware that these free spins are only usable on selected slots.

Other Promotions Available at Mr Green

Even if you’re a little underwhelmed with Mr Green’s welcome bonus, you’ll be pleased to know that the operator continues to offer additional promotions to its existing players.

The best of these are reserved for the site’s immersive live casino feature, which remains extremely popular amongst seasoned and competitive players. These include a Live Roulette bonus, which is available up to the value of £100 on a minimum deposit of £20 or more.

There’s also an enthrallingly entitled “Bonus Spins and Double Wins” promotion running at present, which will continue to rewards players at random throughout the month. To be eligible, you simply need to play NetEnt’s Live Beyond Live and wager on at least one of the platform’s two real-time roulette tables.

The Sports offer gives players a complimentary £10 Acca Bet. To qualify for this, they must make an initial £10 bet, with a minimum odds of 3/1.

These promotions, which sit alongside a plethora of sports betting and horse racing bonuses, offer considerable value to existing players and underpin Mr Green’s reputation as one of the market’s most rewarding casino platforms.

What are the Terms and Conditions of the Welcome Bonus?

Of course, Mr Green would not have achieved that growth that it has if it spent its time giving away free money. So, aside from depositing at least £20 into your account when you register, what other terms are associated with the casino’s welcome bonus?

To begin with, both the deposit match and the free spins portion of the bonus are subject to 35-times wagering requirements. In the case of the deposit match, you’ll have to wager the value of the bonus 35 times before you can access your winnings, while there’s a maximum bet of £8 on any single round of play and £0.50 on a single payline.

Conversely, there’s a wagering requirement of 35-times your winnings when playing the complimentary spins, and this will also need to be met in full before you can make a withdrawal from your account.

The stakes are even higher at the live casino, which to be fair is always a major draw for high-rollers and risk-averse gamblers. To this end, live players need wager the bonus value a hefty 99 times before they can withdraw any winnings, while this increases even further when you factor in the variable weightings associated with table games such as blackjack and roulette.

Is there a Mobile Version of the casino?

Mr Green is one of the market leading instant play casinos out there (we’ll have a little more on this later), while the site has also taken practical steps to ensure that it’s accessible on mobile devices. To this end, Mr Green can now be played through a dedicated mobile app, whether you own an Android handset or an iPhone.

At present, it’s estimated that players can access more than 500 Mr Green games through their smartphone or tablet, including an impressive 300 or so slot titles. In fact, the mobile application is home to a handful of progressive jackpot slots, including Mega Moolah, Mega Fortune and GT’s Mega Jackpots versions of Cleopatra and Siberian Storm.

In terms of accessibility, you’ll need to own a relatively up-to-date smartphone or tablet if you’re to really make the most of the Mr Green experience. If you’re an avid Apple fan, this means that your device will need to operate on iOS 11 or above, although it should be noted that the Mr Green app is compatible with the iPhone, the iPad and the iPod touch.

If you own an Android smartphone or tablet, the Mr Green app requires the operating system 4.1 (Jelly Bean) or later. We’ve featured a breakdown of the precise download requirements below, as you may need to update your software before accessing the application from Apple or the Google Play Store.

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Unlike some mobile casino apps, Mr Green has replicated much of its impressive live gaming platform for the benefit of players on the move. Most importantly, the mobile app retains a similar range of blackjack, roulette and baccarat tables, while players can also access the popular poker titles Casino Hold ‘Em and Caribbean Stud Poker.

We’d also recommend that you look out for Evolution Gaming’s award-winning Immersive Roulette title through Mr Green’s live mobile casino. Featuring real dealers and a Hollywood-inspired multi-camera studio set up, this game is incredibly innovative and earned the coveted ‘Game of the Year’ prize at the 10th annual ERG Operator awards back in 2014.

“Great online casino experience. Competes with all top online casinos. It has got all the whistles and bells with a fantastic support team to help at a moment’s notice. It’s great on mobile too!”

What’s the Maximum Withdrawal?

While some casinos are now refusing to cap the amount that can be regularly withdrawn by players, this is not necessarily conducive to the notion of responsible gambling.

Given that Mr Green is one of the most responsible and socially-aware online casinos around, it should therefore come as no surprise that the brand has imposed a fixed (but relatively generous) withdrawal limit of £10,000 per month.

There are also seven withdrawal methods available at Mr Green, including tried-and-tested options like Visa and Visa Electron (which typically take between 24 hours and three days to process). You can also withdraw funds using popular e-wallets like Neteller, PayPal, Entropay and Skrill, and while such transactions may take up to 24 hours to complete they’re often instantaneous.

You can also withdraw your money by bank transfer, although this process can take up to five working days to complete.

“Customer service was very helpful and polite. Great service, will recommend playing on here as withdrawals are fast and hassle free unlike other online casinos.”

What’s the Minimum Deposit at Mr Green Casino?

While new players will need to credit their account with a payment of £20 or more to qualify for the Mr Green welcome bonus, the casino’s minimum deposit amount is actually fixed at £10.

There’s also a wide range of payment solutions available when making a deposit with Mr Green, with 13 different methods currently available. These include Maestro, MasterCard, Visa, Visa Electron and the trusted Paysafe Card. You should be able to credit your account instantly with these options, although deposits made using the Paysafe Card will be subject to a 3.9%.

It’s also possible to complete free and instant deposits using a variety of e-wallet platforms, namely ClickandBuy, Neteller, Skrill, PayPal, Ukash, Entropay and Trustly.

For the traditionalists amongst you, there’s also an opportunity to credit your account using a registered bank account. Once again, this will take up to five working days to complete, so deposits made on a Friday may effectively take a week to be processed.

What Currencies can you use?

There’s undoubtedly an international feel to the Mr Green brand, which has enjoyed exponential and global growth since its inception. As a result, players can wager with up to nine different currencies on the site, which helps to make the casino one of the most accessible on the market.

These currencies include Canadian Dollars, Swiss francs, Czech Republic korunas, Euros, British pounds sterling, Norwegian kroner, Polish zlotys, Swedish kronor and U.S. Dollars.

What’s the User Experience Like?

When appraising any user experience, there are a number of different elements to consider. Often, it’s the small details that make the difference between positive and negative experiences, and luckily Mr Green has most bases covered when it comes to delivering on their players’ expectations.

This is arguably best reflected by the operators’ vast games library, which has been painstakingly built in partnership with an army of development teams. This range of games also includes variable betting limits to suit different types of players, with slots available from just £0.01 per payline to a whopping £1,000 per spin!

Mr Green’s aforementioned NetEnt’s Live Beyond Live platform also offers an incredibly immersive experience to roulette players, with two different real-time tables providing both authentic gameplay and sky-high returns.

We’re also fans of Mr Green’s Reel Thrill feature, which is an interactive competition that enables players vie for their share of a progressive prize. This creates a genuine sense of competition between individuals, with the player who tops the leader board eventually crowned the Reel Thrill Champion.

But what exactly should you expect from the user experience as a loyal Mr Green patron? Let’s find out:

How Easy is the Site to Navigate?

Mr Green has always been amongst the best-dressed online casinos, with its sleek branding and simplistic use of colour creating a clean and uncluttered site.

Towards the end of 2015, however, the website underwent a significant redesign, which streamlined the layout while retaining the visual identity that made Mr Green stand out in an increasingly cluttered market.

The current website is certainly slick and well-organised, making it incredibly easy to navigate for both new and experienced players alike. The sidebar on the left-hand side of the menu provides instant access to several crucial links, for example, including various casino genres, terms and conditions and the site’s FAQ page.

When logged in, your user name also appears in the top right-hand corner of the screen, and clicking through this accesses a drop-down menu that features deposit, withdrawal and transaction history data. Your balance is also listed, and with a single click you can access the cashier and make a quick-fire deposit.

Interestingly, the site can also be accessed in a number of alternative languages, including Czech, Dutch, Finnish, German and Norwegian alongside English and Swedish.

What Type of Return is Available at MrGreen?

As a brand that has historically been focused on casino gaming, Mr. Green has developed a diverse range of titles that offer variable returns. This translates into a broad return-to-player (RTP) rate, which is currently estimated at between 93.20% and 99.90%.

This is typical of a platform that combines 20 huge jackpot titles with hundreds of low variance slots, as while the former delivers large but irregular returns the latter provides frequent but modest base game wins.

As with most casinos, table games are the most rewarding on Mr Green, delivering an average RTP rate of between 97.34% to 99.37%. The RTP rate for blackjack is particularly impressive, with auditors estimating this at between 98.37% and 99.64% overall.

Video slots offer a little more variance to players, thanks largely to the variable levels of risk available in this genre. These titles have an average RTP rate of between 94.56% to 98.01%, meaning that there’s something to please both high rollers and casual players in equal measure.

Mr Green’s video poker library also provides a competitive RTP rate of between 96.77% and 99.56%. This has become a neglected aspect of casino gaming as the popularly of online poker has continued to decline, but this operator has ensured that it offers there’s an array of games available to players.

Customer Support with Mr Green

Even the best online casino experiences hiccups, and Mr Green’s platform is no exception to this rule. However, this operator has taken steps to ensure that players can resolve their issues quickly and effectively, with its cutting-edge customer support among the very best on the market.

To begin with, you can call +441765 522 017 at any time of the day and speak directly to an enthusiastic customer service representative. The brand’s agents are typically knowledgeable and eager to help, although it’s important to note that the number is not freephone and all calls will be charged at the standard local rate.

With this in mind, you may be better served by contacting the brand through its email address ([email protected]). While this may seem a little outdated in the digital age, Mr Green boasts an exceptionally proactive approach and responds to all written queries within 12 hours or less. The average response time by email is under an hour, which is above and beyond the existing industry standard.

If you head to the Mr Green website, you’ll also a vivid green ‘Help’ tab pop up in the bottom right-hand corner of every single landing page. If you click through this, you’ll be connected to a customer service representative through a live chat function that’s available 24/7.

Even during busy periods, the waiting time to start a live chat is minimal, and this is an extremely efficient way of resolving your query quickly.

” Mr Green is, in my opinion, one of the best and fairest casinos there is, with excellent customer support and lots of good games to play.”

Is Mr Green Secure and Well-designed?

It’s important not to choose style over substance when selecting an online casino, as a well-designed website should not distract from an underlying lack of transparency or security features.

In an ideal world, however, you’d be able to access an online casino that’s secure and well-designed, as this helps to deliver an optimised user experience. But how does Mr Green fare in these respects, and is it a legitimate site that’s safe to navigate?

Is Mr Green Safe?

On a fundamental level, Mr Green offers all of the protections that you should expect as an online gambler. For example, the website is protected by 128-bit encryption, which meets the existing industry standard and has been certified by Digicert.

Not only this, but the casino’s RTP rates have been independently audited by Technical Systems Trading (TST), with each game offering full transparency to players in terms of their potential returns and the house edge that they need to overcome.

The brand goes above and beyond to protect its players, however, with Mr Green established as one of the true ambassadors for responsible gambling in the iGaming market. This is embodied by its so-called Green Gaming policy, which is underpinned by robust self-exclusion measures, self-imposed spending limits and customisable restrictions in terms of the amount of time played.

In 2017, the operator also launched a predictive tool that analyses the behaviour of individual customers, and this delivers personalised insights that help players to manage their activity on an even deeper level.

The brand’s efforts in the field of responsible gaming saw it become the SBC Socially Responsible Operator of the Year as recently as 2017, while it followed this up with two additional awards last year.

Mr Green Gambling License

While Mr Green is based in Malta, it’s active and licensed in a number of different jurisdictions. As a result, it’s accredited by several national bodies, including the Malta Gaming Authority, AAMS in Italy, the Swedish Gambling Authority and the UK Gambling Commission.

You can see full details of Mr Green’s UKGC license here, along with a full list of its accredited activities and any associated subsidiaries.

Mr Green Casino Summary

Since 2013, Mr Green has won the coveted IGA Online Casino Operator crown a staggering four times, while in 2017 it completed an unlikely double by also claiming SBC Award for Socially Responsible Operator of the Year.

These glittering awards are a testament to the quality of Mr Green as an iGaming brand, with the operator having worked tirelessly to develop an incredibly diverse range of games and a market-leading approach to responsible gambling.

Restricted countries list: Belgium, China, Cuba, Cyprus, Denmark, France, Greece, Hong Kong, India, Indonesia, Japan, Philippines, Puerto Rico, Qatar, Russia, Singapore, Spain, Turkey, Ukraine, United Arab Emirates, and the United States.

Even the site’s list of restricted countries (see above) is relatively small in relation to some online casinos, making one of the most accessible and globally renowned iGaming brands.

So while you may be slightly underwhelmed by Mr Green’s welcome bonus or baulk at the lack of scratch cards or arcade games, these are insignificant when you consider the overall strengths of the casino. Mr Green has an extremely proactive approach to delivering excellent customer service.

Ultimately, Mr Green has a global reputation as being one of the best and most progressive online casinos out there, and the brand more than lives up to this description.